"After claiming without issue for a number of years, HMRC instigated enquiries which led to their virtually total rejection of our latest claim, covering 4 projects all related to our SaaS application around collection, filtering, processing, decision making and reporting across very high volumes of unstructured social networking data, from a variety of sources. Our accountants recommended that we talk with RandDTax which has considerable expertise in successfully defending software related claims with HMRC. Through a number of written exchanges and a half-day face-to-face meeting with HMRC, Terry and Chris were able to help us explain our work more clearly to HMRC’s specialists and place special emphasis on where HMRC’s guidelines aligned with our claim. From virtual rejection, Terry and Chris helped us turn this around to a situation where the vast majority of our projects were accepted by the HMRC specialists. We could not have done this without the help of RandDTax, and I would not hesitate to recommend their services to any company where the validity of software claims are challenged."